For Hajj and Umrah agencies

Stop chasing pilgrims for payments and passports

Zuwwar gives your agency a booking website, takes deposits and installments through Paystack, reminds pilgrims for you, and collects every passport for the visa. Your pilgrims' money goes straight to your bank.

No monthly fee. Setting up takes a few minutes.

If this sounds like your office, Zuwwar is for you

  • Deposits arrive by transfer, and you match them to names in a notebook.
  • Every month you message each pilgrim, one by one, to say what's due.
  • Weeks before the visa deadline, you're still waiting on passports and yellow fever cards.
  • A family of five books together, and your spreadsheet can't keep up.
Your website

A booking website pilgrims trust

Every trip gets its own page with dates, hotels, rooms and prices, on your own web address like your-agency.zuwwar.co. Pilgrims pick a room, choose to pay in parts and pay a deposit from their phone. Once we've checked your CAC certificate and licence, the Verified badge shows on every trip.

Example
Payments

Installments without the notebook

Set a deposit and payment dates once. Pilgrims pay by card, bank transfer or USSD through Paystack, and the money settles in your bank account. Paid cash or transfer at your office? Record it and their plan updates straight away. No interest, ever.

Example
Reminders

Reminders that send themselves

A week before each payment, the day before, and again if it's late. A receipt with their booking link after every payment. A weekly nudge until their documents are in. By WhatsApp and email, every morning, without you lifting a finger. You can turn them off any time.

Example
Documents

Every passport, ready for the visa

Pilgrims send their passport details and photos of their documents from their phone. You approve each one or send it back with a note, and they hear about it straight away. Passports that expire too soon are flagged. When everyone's in, download the visa list in one click.

Example

And the everyday things, handled

  • Family bookingsOne payer and one plan for the whole family, with each traveller's own documents.
  • Walk-in pilgrimsAdd people who booked on WhatsApp or at your office. Their seat is held straight away.
  • Changes and refundsMove a booking to another trip or room, cancel it, and record refunds.
  • Your teamInvite staff and admins. Staff handle pilgrims; money settings stay with you.
  • Your brandYour logo, colours and story on your website.
  • Private by designDocuments in private storage, consent recorded, handled under Nigeria's data protection law.

Live before your next WhatsApp broadcast

  1. 1Create your agencyYour agency name, web address and WhatsApp number. That's all to start.
  2. 2Add your tripsDates, hotels, room prices and your payment plan. Publish when you're ready.
  3. 3Share the linkPost it on WhatsApp and Instagram. Bookings, payments and passports arrive in your dashboard.

Free to start. You pay only when pilgrims pay online.

Zuwwar takes 1.5% of each online payment, and never more than ₦20,000 for a whole booking. On a ₦6,850,000 Umrah package, that's ₦20,000 in total, under 0.3%.

  • No monthly fee
  • Payments you record by hand are free
  • Money goes straight to your bank account through Paystack
  • Paystack's own processing fee comes from your share
  • Pilgrims' money never sits with usEvery online payment settles in your own bank account. We never hold pilgrims' funds.
  • Checked agenciesWe check each agency's company registration and operator licence before the Verified badge shows.Verified agency
  • Passports kept only as long as neededDocuments are private to your team and deleted automatically after the trip.

Questions agencies ask

Do I need a website already?

No. Zuwwar gives you one at your own address, like your-agency.zuwwar.co, with a page for every trip.

Can pilgrims still pay by bank transfer or cash?

Yes. Online, Paystack takes cards, bank transfers and USSD. For money paid into your account or at your office, record it in your dashboard and the pilgrim's plan updates.

What about pilgrims who don't use email or the internet much?

Add them yourself from your dashboard; email is optional. They get their booking link and reminders on WhatsApp, and you can upload documents they send you.

Do you hold our pilgrims' money?

No. Online payments go through Paystack straight to your bank account. Zuwwar's fee is taken at the moment of payment.

Who can see pilgrims' passports?

Only your signed-in team. Files are kept in private storage, booking pages show only part of a passport number, and documents are deleted automatically after the trip.

How do we get the Verified badge?

Upload your CAC certificate and your Hajj and Umrah operator licence in your dashboard. We check them, usually within two working days.

Can my staff use it too?

Yes. Invite them by email as staff or admins. Staff manage bookings and documents; money settings and refunds stay with owners and admins.

What does it cost to start?

Nothing. There's no monthly fee: Zuwwar earns 1.5% of online payments, capped per booking.

Run your next Umrah group from one place, from the first deposit

Create your agency today. Your website is live as soon as you publish your first trip.